| Hours of Loading Dock / Freight Elevator Officer: | 6:30 am to 3:00 pm |
| Gate Hours of Operation: | 6:30 am to 5:00 am |
| Gate After-Hours Access: | Access is available but please contact your facility manager for further direction. |
| Freight Elevator Access: | Access is programed through tenant keycards by the Management Office. |
Large Deliveries of Furniture & Equipment
All deliveries requiring use of the loading dock and freight elevator for more than one-half hour must reserve the loading dock and freight elevator in advance with the Management Office. All Vendor’s must provide a Certificate of Insurance for these deliveries.
Please upload the vendor’s Certificates of Insurance here and include the listed endorsements in the tenant portal at http://covessf.com/.
You may also inquire with the Management Office to see if the vendor has a valid and complete COI submitted for work/service at The Cove. Please inquire with the CBRE Management Office.
Every-Day Nature Deliveries
No reservation required if the delivery is no more than 30 minutes. (Example: Staples is delivering your office supplies)
**From 6:30 am to 3:00 pm., the loading dock security will assist with tenant notification and admittance. From 3:00 to 5:00 p.m., vendors and deliveries must use the intercom inside the gate to contact lobby security for admittance. After 5:00 pm special arrangements must be made.
Reservations for The Loading Dock & Freight Elevator
For reservations and requests, please go to http://covessf.com/ to and click on the Loading Dock Reservations quick link to complete a reservation request. Please be prepared to upload the vendor’s Certificate of Insurance.
When requesting a reservation, please be prepared to provide the following information:
- Your name, company name and address
- Shipping and receiving contact phone number and email
- Date of service/reservation
- Start and End Time of delivery/unload that will be reserving the loading dock & freight elevator
- Vendor name
- Delivery purpose
- Valid Certificate of Insurance for vendor meeting CBRE’s requirements and specifications