Operations & Hours

Loading Dock and Freight Elevators

Hours of Loading Dock / Freight Elevator Officer: 6:30 am to 3:00 pm
Gate Hours of Operation: 6:30 am to 5:00 am
Gate After-Hours Access: Access is available but please contact your facility manager for further direction.
Freight Elevator Access: Access is programed through tenant keycards by the Management Office.

Large Deliveries of Furniture & Equipment

All deliveries requiring use of the loading dock and freight elevator for more than one-half hour must reserve the loading dock and freight elevator in advance with the Management Office. All Vendor’s must provide a Certificate of Insurance for these deliveries.

Please upload the vendor’s Certificates of Insurance here and include the listed endorsements in the tenant portal at http://covessf.com/.

You may also inquire with the Management Office to see if the vendor has a valid and complete COI submitted for work/service at The Cove. Please inquire with the CBRE Management Office.

Every-Day Nature Deliveries

No reservation required if the delivery is no more than 30 minutes. (Example: Staples is delivering your office supplies)

**From 6:30 am to 3:00 pm., the loading dock security will assist with tenant notification and admittance. From 3:00 to 5:00 p.m., vendors and deliveries must use the intercom inside the gate to contact lobby security for admittance. After 5:00 pm special arrangements must be made.

Reservations for The Loading Dock & Freight Elevator

For reservations and requests, please go to http://covessf.com/ to and click on the Loading Dock Reservations quick link to complete a reservation request. Please be prepared to upload the vendor’s Certificate of Insurance.

When requesting a reservation, please be prepared to provide the following information:

  1. Your name, company name and address

  2. Shipping and receiving contact phone number and email

  3. Date of service/reservation

  4. Start and End Time of delivery/unload that will be reserving the loading dock & freight elevator

  5. Vendor name

  6. Delivery purpose

  7. Valid Certificate of Insurance for vendor meeting CBRE’s requirements and specifications

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