Service Requests

General Maintenance Requests:

Building Engineers are available to maintain campus operations and to complete work orders. For general maintenance requests not requiring immediate attention, please login to the Tenant Center to complete a work order request. An Engineer or property staff will be assigned the work order to respond to the problem.

Urgent Requests:

Please notify the Management Office at (415) 772-0481 of any URGENT maintenance or repair requests, or requests requiring immediate attention. We will have a building day-porter or a building engineer assist you as soon as possible.

When requesting maintenance, please be prepared to provide the following information:

  1. Your name, company name and address
  2. Contact phone number and email
  3. Clearly identify the nature and location of the problem

For immediate response, please call (415) 772-0481.

If you do not have access to the Tenant Center to submit requests and need it, click the "Register" quick link on The Cove Portal to request access. For more information on Registering, click here.